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Thrive Local · Shops and local businesses

Google Business Profile for shops and local businesses

When someone nearby searches for what you sell, Google shows them a map, a few businesses and their opening hours. I make sure yours is the one they choose, find and walk into.

  • Shops, cafés, salons, clinics and gyms
  • More calls, visits and directions
  • Clear monthly reports
A bright independent shop interior with handmade goods on the shelvesOpen now
Before they visit

What customers check before they walk in

Your Google profile is your shop window online. These are the five things people look at first.

  1. 1Photos inside and outSo people recognise your shopfront and like what they see inside.
  2. 2Reviews, with repliesRecent, genuine reviews are what make someone choose you over the shop next door.
  3. 3Opening hours that are rightIncluding bank holidays. Wrong hours lose customers before they set off.
  4. 4Directions, calls and productsOne tap to find you, ring you or see what you sell.
  5. 5Recent postsOffers, new stock and events show you are open and worth a visit.
Sound familiar?

A great shop that new customers cannot find?

People walk past. They know we are here.

Locals do. New customers search first, and if you are not on the map, they never find you.

Our hours are on the door.

Google often shows something different. Wrong hours online lose customers before they even set off.

We are busy enough at weekends.

Regular posts about offers and events can help fill the quieter weekdays too.

I have not got time to sort all that out.

That is the point. I look after the Google side, so you can look after your customers.

What I do

Everything that brings people through the door

Hours that are always rightRegular hours, bank holidays and special openings, kept up to date for you.
Photos that sell the visitYour shopfront, your space, your products and your team, refreshed regularly.
Products, services and menusWhat you sell, on show right in your Google profile, with photos and prices if you like.
Posts for offers and eventsNew stock, seasonal offers and events, posted so your profile never looks forgotten.
More reviews, every replyA simple way to ask happy customers, and a friendly reply to every review.
A report you can readEvery month: calls, directions, website visits and what we are doing next.
Results

What this has done for our clients

+25%Increase in callsGerda Doors, premium door supplier
3xWebsite visitors in 60 daysPioneer Trading Company, window and door manufacturer
+50%More lead conversionsTudor Glass, sealed unit supplier
8thIn Chelmsford, up from 50+Dunmow Double Glazing, installer with a showroom

See how we did it in the Dunmow Double Glazing case study.

Who I work with

If customers come to you, this is for you

Shops and local businesses right across Essex, from the high street to the retail park. Work from a van instead? See the trades and installers page.

  • Independent shops
  • Cafés and restaurants
  • Gyms and fitness studios
  • Salons and barbers
  • Clinics and therapists
  • Showrooms
  • Florists
  • Pubs and bars
  • Bakeries and delis
  • Opticians
  • Pet shops
  • Anyone with a front door
How it works

Three simple steps

  1. 1A free local search auditI look at how you show up on Google right now, and tell you clearly what is holding you back.
  2. 2I do the workProfile, hours, photos, products, posts and reviews. You send me photos and news, and I do the rest.
  3. 3You see what is happeningA monthly update and a live dashboard, so you can watch the calls, visits and directions grow.
Shop questions

What shops and local businesses ask us

Something else on your mind? Call 01702 599407 or see our full Essex guide.

Set special hours for bank holidays and closures in advance. We add them for you each time, so customers never turn up to a locked door.

Yes. Products, services and menus can all be added to your profile, with photos and prices if you like.

A card or QR code at the till and a link you can text or email make it easy for happy customers. We reply to every review for you.

It helps, but you do not need one to start. Your Google profile can bring people through the door on its own, and if you have a website we make sure it backs up your profile.

Start with the free local search audit. Once we have been through it together and agreed what to fix first, the work can begin straight away.

Bring more customers through the door

Claim your free local search audit and see how your profile compares with other businesses nearby.